Free in-home measure and quote - PGT, CGI and CWS impact lines compared on your actual openings, style by style
PGT Impact Windows & Doors in Plantation: What to Know First
PGT impact windows and doors in Plantation can be repaired and replaced by our team at TruePane Windows & Doors, usually within one to two weeks of your call depending on parts. We’re an independent PGT service provider, not a factory branch, which means we quote labor honestly and let you decide between OEM and quality aftermarket parts with the numbers on paper. If you own a PGT window or door that’s binding, fogging, or showing seal failure, call (772) 577-2915 and we’ll walk you through what we’re seeing before we ever schedule a truck.
This page is for homeowners in Plantation who bought PGT products years ago, or inherited them with the house, and need straight answers about repair costs, parts availability, and whether replacement makes more sense. No pressure. Just the facts as we know them from four decades of working glass and frames in Broward County.
How PGT Products Fail - and How We Fix Them
PGT builds a solid impact product, but every window and door line has its weak points. Here’s what we see most often in Plantation homes:
- Sash balance failure on PGT WinGuard single-hung and double-hung windows. The coil balances that hold the sash up wear out after years of Florida humidity and salt air. You’ll know because the sash drops hard when you open it or won’t stay up without a fight. We replace the balance system with the correct weight rating for your sash size, not whatever’s on the truck.
- Roller and track wear on PGT sliding glass doors. Plantation’s sandy soil tracks into door channels and grinds the rollers down over time. A door that was smooth in 2016 starts dragging by 2022. We pull the panel, inspect the track for scoring, and replace rollers with stainless or polymer units that match the original spec.
- Seal failure on insulated PGT impact units. Fog between the glass means the seal has let go. PGT’s laminated impact glass carries a long warranty, but the insulating seal on dual-pane units typically runs 10 to 20 years in Florida’s heat. We identify the exact glass package, check warranty status, and quote replacement IGUs when the seal is gone.
- Hinge sag on PGT French doors and casement windows. Heavy impact-rated doors put real load on the hinges. When the door starts scraping the threshold on one corner, the hinge screws or the hinge itself has worked loose. We reset the door, re-shim as needed, and replace hinges that are beyond adjustment.
- Weatherstripping rot and compression set on PGT entry doors. The rubber and pile seals around impact doors break down under Broward sun. You’ll feel drafts and see light gaps. We pull the old seals, clean the kerf tracks, and install new weatherstripping cut to the exact door profile, not a generic roll from the hardware store.
Our PGT Impact Windows & Doors Process
When you call, a live person answers. That’s the first step. Here’s the rest of how a PGT job goes with us:
- 1
Phone or on-site diagnostic. We ask what the window or door is doing, when it started, and whether you know the model or approximate year. Many PGT issues we can narrow down before we even arrive.
- 2
Measure and inspect on site. Our technician opens, closes, and inspects the unit, checks the frame, the track, the balance system, and the seal. We measure every dimension twice, because a PGT impact unit that’s off by an eighth of an inch becomes a problem you’ll live with for a decade.
- 3
Parts decision on paper. We tell you which parts are OEM, which quality aftermarket options exist, the price difference, and the warranty implications. You choose with the facts in front of you, not a sales pitch.
- 4
The repair or replacement. We do the work in a single visit where possible, wearing uniforms, with background-checked technicians who treat your home like their own mother’s.
- 5
Test and verify. We cycle the window or door fully, check for square and level, and confirm the seal is set right. If the pane is not true, the job is not done.
- 6
Clean up and document. We leave the area clean and hand you a line-item invoice. Your warranty paperwork is registered in writing before the truck leaves the driveway.
What PGT Impact Windows & Doors Costs in Plantation
Typical PGT repair work in Plantation runs between $150 and $900. Here’s a realistic breakdown:
- Roller replacements on a sliding glass door: $150 to $350
- Sash balance replacement on a single window: $175 to $300 per sash
- Weatherstripping on an impact entry door: $120 to $250
- Hinge adjustment or replacement on a French door: $200 to $450
- Insulated glass unit replacement for a fogged PGT window: $350 to $900 depending on glass package and size
- Full door or window replacement: quoted per opening after measurement
What moves the price is parts availability, glass package spec, and whether the frame itself needs work. We offer a free written repair estimate, and a permanent 5% discount for seniors and veterans. Every quote is upfront and line-itemed. Call (772) 577-2915 for your free estimate and we’ll give you exact numbers for your job.
Why Plantation Homeowners Call TruePane Windows & Doors for PGT Work
We’ve been serving Broward County since 2008 through the trade, and TruePane Windows & Doors has been doing it under this name since Dale Kessler founded the company in 2008. We’re not a franchise with a rotating crew. We train apprentices into journeymen, we answer the phone 24/7 with a live person, and we stand behind every job with the Done Right Promise: if it is not done right, we make it right, no paperwork and no arguing. On top of that, The Keystone Standard means both manufacturer warranty layers get registered in writing before we leave.
And while PGT makes a fine product, sometimes a repair is not worth it and replacement is smarter. When that’s the case, we quote you side by side on paper from more than a dozen lines we’re authorized to install, including Andersen, Pella, and CGI. You see exactly what you’re buying. That’s a square deal, and it’s the only kind we offer.
FAQs
No, not when the repair is done correctly with appropriate parts. As an independent service provider, we know PGT’s warranty terms well enough to avoid the shortcuts that void coverage. We register both warranty layers in writing on every job and can tell you before we start whether a specific repair stays within warranty-safe territory. Call (772) 577-2915 and we’ll look up your product details.
Most PGT parts arrive within three to seven business days. Common items like rollers, balances, and weatherstripping we often have on hand or can source locally. Custom glass packages take longer because they’re made to the exact spec of your unit. We’ll give you a straight timeline when we quote the job, and we’ll be there when we say.
If the frame is square, the glass package is intact, and the failure is a mechanical part like a balance or roller, repair is usually the right call and costs less. If the seal is gone, the glass is cracked, or the frame has water damage, replacement starts to make more long-term sense. We’ll show you both options side by side with pricing and warranty implications, so you decide with the facts.
We can help you determine if your failure is covered under PGT’s warranty and guide you through the claim. We don’t file claims for you as a matter of course, but we’ll document the failure properly and provide what’s needed. If the claim is denied or you want a faster fix, we’ll quote the repair directly. Estimates are free at (772) 577-2915.
We work throughout Plantation and the surrounding Broward County communities, including Davie, Sunrise, Weston, Cooper City, and Fort Lauderdale. If you’re close enough to Plantation to see the same afternoon storms, we’re close enough to help. Call (772) 577-2915 to confirm your address is in our service area.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Plantation and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



Before
After
Before
After
Before
After